BigCommerce Zendesk Integration
Appy Pie Automate allows you to Integrate BigCommerce with Zendesk using AI Agents
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Simplify BigCommerce Zendesk Integration with seamless setup
Easily set up BigCommerce Zendesk Integration without coding. Start automating your workflows and Integrate BigCommerce with Zendesk today.
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Inventory Updated
Triggers when an update for Inventory comes
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New Customer
Triggers when a new customer is added.
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New Order
Triggers when a new order is placed.
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New Order With Line Item
Triggers when a new order is placed (with line item support).
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New Product
Triggers when a new product is added.
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New Shipment
Trigger when new shipment comes.
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New/Updated Product
Triggers when a new or updated product occur.
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Updated Shipment
Trigger when updated shipment comes.
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Updated Product
Triggers when a product is updated.
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New Group
Triggers every time a new group is created in Zendesk.
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New Internal Note
Triggers when a internal note is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Updated User
Triggers when a user is updated in Zendesk.
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Create Coupon (Category)
Creates a new coupon attached to a category.
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Create Customer
Creates a new customer.
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Create Customer Address
Adds a new address to an existing customer.
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Create Order
Create an order"
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Create Product
Creates a new product.
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Update Customer
Update a customer.
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Update Product Inventory
Update a new product to an existing product.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
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Inventory Updated
Triggers when an update for Inventory comes
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New Customer
Triggers when a new customer is added.
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New Order
Triggers when a new order is placed.
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New Order With Line Item
Triggers when a new order is placed (with line item support).
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New Product
Triggers when a new product is added.
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New Shipment
Trigger when new shipment comes.
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New/Updated Product
Triggers when a new or updated product occur.
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Updated Shipment
Trigger when updated shipment comes.
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Updated Product
Triggers when a product is updated.
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New Group
Triggers every time a new group is created in Zendesk.
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New Internal Note
Triggers when a internal note is created in Zendesk.
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New Organization
Triggers once a new organization is added to Zendesk.
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New Ticket
Triggers every time a new ticket is added to a view.
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New User
Triggers when a new user is created in Zendesk.
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Updated Ticket
Triggers every time when a ticket is updated. (Note-Zendesk might take an hour to make tickets available via their API with this trigger).
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Updated User
Triggers when a user is updated in Zendesk.
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Create Coupon (Category)
Creates a new coupon attached to a category.
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Create Customer
Creates a new customer.
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Create Customer Address
Adds a new address to an existing customer.
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Create Order
Create an order"
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Create Product
Creates a new product.
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Update Customer
Update a customer.
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Update Product Inventory
Update a new product to an existing product.
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Create Organization
Create a new organization.
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Create Ticket
Create a new ticket.
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Create User
Create a new user.
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Update Organization
Update an existing organization.
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Update Ticket
Modify an existing ticket status or add comments.
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Update User
Modify an existing user.
How BigCommerce and Zendesk Integrations Work
Follow the steps below to start setting up your BigCommerce integrations using Appy Pie Automate:
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Step 1: Select Trigger
Choose BigCommerce as the trigger app, select event, authenticate & successfully Test
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Step 2: Select Action
After completing the trigger test, select Zendesk as the action app from the list.
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Step 3: Authenticate
Connect your Zendesk account & authenticate it.
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Step 4: Setup & Test
Select the data you want to send from BigCommerce to Zendesk & your AI Agent is ready!
Choose the app you want to Integrate with BigCommerce and Zendesk
Popular Templates for BigCommerce and Zendesk Integration
Discover our most popular templates, designed to simplify and optimize your automation processes
Create User to Zendesk from New Customer in BigCommerce
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When this happens:
New Customer
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Then do this:
Create User
Create Ticket to Zendesk from New Customer in BigCommerce
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When this happens:
New Customer
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Then do this:
Create Ticket
Create Ticket to Zendesk from New Order in BigCommerce
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When this happens:
New Order
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Then do this:
Create Ticket
Update User in Zendesk when New Order is created in BigCommerce
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When this happens:
New Order
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Then do this:
Update User
Create User to Zendesk from New Order in BigCommerce
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When this happens:
New Order
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Then do this:
Create User
Streamline Your Workflow with Appy Pie Automation
FAQs on BigCommerce Zendesk Integrations
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What Is BigCommerce?
BigCommerce is a powerful eCommerce platform that gives you everything you need to build, run and grow your online business. From unlimited categories, products, and customers to mobile commerce and marketing tools to powerful back-office and reporting features, BigCommerce has everything.
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What Is Zendesk?
Zendesk is the world's leading cloud-based customer service software that provides a single platform for businesses to improve their customer service, support and experience across multiple channels, such as email, social media and helpdesks.
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How BigCommerce and Zendesk Integrations Work?
The integration between BigCommerce and Zendesk is a seamless process that allows for efficient data sharing and collaboration between the two applications. Here's a step-by-step guide on how this integration works:
- Connection Establishment: The first step is establishing a secure connection between BigCommerce and Zendesk. This is typically done through an API (Application Programming Interface) integration, where both apps communicate and exchange data.
- Data Mapping: By aligning corresponding data elements, this process guarantees meaningful and contextually correct data sharing in real-time.
- Authentication and Authorization: This step ensures that only authorized entities can interact with data, preventing unauthorized access and potential breaches.
- Data Synchronization: With the connection, mapping, and authentication in place, data is synchronized between the apps.
- Real-time Updates: This feature provides users with the most recent information, enabling them to make informed decisions based on live data.
- Customization and Automation: Tailor the integration to specific business needs. Automate processes, trigger actions and set up notifications to enhance efficiency and streamline workflows.
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Is the Integration Between BigCommerce and Zendesk secure?
While assessing the security of integrating BigCommerce with Zendesk, one must ensure the encryption protocols are strong when transmitting data between both apps. Appy Pie is compliant with various data protection regulations like GDPR and CCPA. It also offers two-factor authentication and encryption. Here's a concise guide to assessing the security of the BigCommerce-Zendesk integration:
- Data Encryption: This will ensure that any information shared remains secure and inaccessible to unauthorized parties.
- Authentication and Authorization: It is crucial to ensure that the integration process has strong two-factor authentication mechanisms.
- Access Control: This will prevent unauthorized users from gaining access to sensitive information or performing actions they are not permitted to do.
- Data Storage Security: This ensures that the databases or storage systems used by BigCommerce and Zendesk integration have adequate security measures.
- User Education and Awareness: Appy Pie ensures that the businesses using the integrated apps are trained to recognize potential security threats.
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