GitLab Freshdesk Integration
Appy Pie Automate allows you to Integrate GitLab with Freshdesk using AI Agents
- 7 days free trial
- Lightning Fast Setup
Simplify GitLab Freshdesk Integration with seamless setup
Easily set up GitLab Freshdesk Integration without coding. Start automating your workflows and Integrate GitLab with Freshdesk today.
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New Commit
Trigger when a commit is made on the specified project.
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New Issue Event
Triggers on issue events, e.g. when an issue is opened, updated, or closed.
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New Job
Triggers when a new job occurred.
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New Merge Request Event
Triggers on an open, merge, or close merge request event.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
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New Commit
Trigger when a commit is made on the specified project.
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New Issue Event
Triggers on issue events, e.g. when an issue is opened, updated, or closed.
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New Job
Triggers when a new job occurred.
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New Merge Request Event
Triggers on an open, merge, or close merge request event.
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New Contact
Triggers when a new customer is created.
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New Ticket
Triggers when there is a new ticket is created in Freshdesk.
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Update Ticket
Triggers when a Ticket is updated.
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Create Contact
Allows you to create a User/Customer in Freshdesk for your support domain.
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Create Ticket
Create a ticket in Freshdesk for your domain.
How GitLab and Freshdesk Integrations Work
Follow the steps below to start setting up your GitLab integrations using Appy Pie Automate:
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Step 1: Select Trigger
Choose GitLab as the trigger app, select event, authenticate & successfully Test
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Step 2: Select Action
After completing the trigger test, select Freshdesk as the action app from the list.
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Step 3: Authenticate
Connect your Freshdesk account & authenticate it.
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Step 4: Setup & Test
Select the data you want to send from GitLab to Freshdesk & your AI Agent is ready!
Choose the app you want to Integrate with GitLab and Freshdesk
Popular Templates for GitLab and Freshdesk Integration
Discover our most popular templates, designed to simplify and optimize your automation processes
Create Contact to Freshdesk from New Issue Event in GitLab
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When this happens:
New Issue Event
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Then do this:
Create Contact
Create Ticket to Freshdesk from New Commit in GitLab
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When this happens:
New Commit
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Then do this:
Create Ticket
Create Ticket to Freshdesk from New Issue Event in GitLab
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When this happens:
New Issue Event
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Then do this:
Create Ticket
Create Contact to Freshdesk from New Commit in GitLab
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When this happens:
New Commit
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Then do this:
Create Contact
Create Contact to Freshdesk from New Merge Request Event in GitLab
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When this happens:
New Merge Request Event
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Then do this:
Create Contact
Streamline Your Workflow with Appy Pie Automation
FAQs on GitLab Freshdesk Integrations
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What Is GitLab?
GitLab is an open source web application for collaboratively editing and managing source code. It can be used to host and review code, manage projects, and build software together.
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What Is Freshdesk?
Freshdesk is a cloud based customer support software for companies with multiple support agents and complex customer service requirements. It combines the power of social networks, crowd support, email and phone with information channels like forums and internal notes.
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How GitLab and Freshdesk Integrations Work?
The integration between GitLab and Freshdesk is a seamless process that allows for efficient data sharing and collaboration between the two applications. Here's a step-by-step guide on how this integration works:
- Connection Establishment: The first step is establishing a secure connection between GitLab and Freshdesk. This is typically done through an API (Application Programming Interface) integration, where both apps communicate and exchange data.
- Data Mapping: By aligning corresponding data elements, this process guarantees meaningful and contextually correct data sharing in real-time.
- Authentication and Authorization: This step ensures that only authorized entities can interact with data, preventing unauthorized access and potential breaches.
- Data Synchronization: With the connection, mapping, and authentication in place, data is synchronized between the apps.
- Real-time Updates: This feature provides users with the most recent information, enabling them to make informed decisions based on live data.
- Customization and Automation: Tailor the integration to specific business needs. Automate processes, trigger actions and set up notifications to enhance efficiency and streamline workflows.
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Is the Integration Between GitLab and Freshdesk secure?
While assessing the security of integrating GitLab with Freshdesk, one must ensure the encryption protocols are strong when transmitting data between both apps. Appy Pie is compliant with various data protection regulations like GDPR and CCPA. It also offers two-factor authentication and encryption. Here's a concise guide to assessing the security of the GitLab-Freshdesk integration:
- Data Encryption: This will ensure that any information shared remains secure and inaccessible to unauthorized parties.
- Authentication and Authorization: It is crucial to ensure that the integration process has strong two-factor authentication mechanisms.
- Access Control: This will prevent unauthorized users from gaining access to sensitive information or performing actions they are not permitted to do.
- Data Storage Security: This ensures that the databases or storage systems used by GitLab and Freshdesk integration have adequate security measures.
- User Education and Awareness: Appy Pie ensures that the businesses using the integrated apps are trained to recognize potential security threats.
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